OVUM

Does your company do any of the following to manage the impact and value created for your customers or consumers? We offer product / service guarantees, warranties, or protection policies We have third party quality certifications or accreditations We have formal quality control mechanisms We have feedback / customer service feedback or complaint mechanisms We monitor customer or consumer satisfaction We assess the outcomes produced for our customers through the use of our product or service We have written policies in place for ethical marketing, advertisement, or customer engagement We manage the privacy and security of client / customer data